Welcome to 365 bets. This FAQ page is designed to make your daily betting experience as smooth as possible. Whether you're a new member or a seasoned bettor, you'll find accurate, up-to-date answers to the most common questions right here. If you can't find what you're looking for, reach out to our Help Centerto contact us.
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Registration Pageand fill in the form with your mobile number or email. Set a strong password, agree to the terms and conditions, and submit. Verify the OTP on your mobile and your account will be activated instantly. The whole process takes just 3 minutes.
No. Under 365 bets policy, each person may only operate one account. If multiple accounts are detected, all of them may be permanently closed and any accumulated balance forfeited.
The KYC (Know Your Customer) process verifies your identity and strengthens account security. A copy of your national ID or passport is required before making a withdrawal. Once verified, payment processing becomes faster.
Login pageand click the "Forgot Password?" link. Enter your registered mobile number or email and an OTP will be sent to you. Verify the OTP and set a new password. If you run into any issues,
Help Centerto contact us.
If your account is suspended, immediately
Help Centerto get in touch. Accounts are typically suspended due to rule violations or incomplete verification. The support team will review the necessary documents and resolve the issue promptly.
Payments, Deposits & Withdrawals
365 bets supports all major mobile banking methods in Bangladesh — bKash, Nagad, and Rocket. Bank transfers are also accepted. All payments are fully secure and encrypted.
The minimum deposit at 365 bets is just ৳500. That's all you need to access all betting features and qualify for the welcome bonus.
Withdrawals to KYC-verified accounts are typically processed within 15 to 30 minutes. In the event of a delay, your withdrawal will be completed within 24 hours at most. Withdrawals made after midnight will be processed the following morning.
Please wait 5–10 minutes first, as network delays can occasionally occur. If the issue persists, gather your transaction ID and a screenshot, then contact
Help Centerto get in touch. Issues are typically resolved within 1 hour.
365 bets does not charge any additional fees for standard withdrawals. However, mobile banking services such as bKash or Nagad may apply their own cashout charges.
You can bet on over 30 sports events including cricket, football, tennis, badminton, hockey, and basketball. Special markets are available for Bangladesh's most popular cricket tournaments such as BPL, IPL, and the World Cup. To learn more,
Sports Events Go to page.
Yes, live betting is available at 365 bets. You can place bets in real time while a match is in progress, with live odds updating as the action unfolds. Live scores and match statistics are also available directly on the platform.
Once the match result is confirmed, your winnings will be credited to your wallet balance automatically. From there, you can withdraw directly to your mobile banking account.
Bets generally cannot be cancelled once submitted. However, a "Cash Out" option may be available on certain bets before the match begins. For more information,
Bets page View.
The minimum bet at 365 bets is just ৳50, giving new bettors a low-risk way to get started. The maximum bet limit varies depending on the bet type and event.
A 100% welcome bonus is automatically credited on your first deposit to a new account. Deposit ৳1,000 and you can start betting with ৳2,000. No bonus code required.
No, bonus funds cannot be withdrawn directly. You must place bets using the bonus amount and meet the specified wagering requirements. Typically, the bonus becomes withdrawable once you turn it over 5–10 times.
Yes, regular members can enjoy daily login bonuses, cashback offers, and weekly free bets. Log in every day and check the Promotions section so you never miss an offer.
Yes, both you and your friend receive a bonus when you refer them. You'll find your referral link in the "Refer a Friend" section of your dashboard. The bonus is credited to your account as soon as your friend makes their first deposit.
Yes, 365 bets uses 256-bit SSL encryption. Your personal and financial information is never shared with third parties. For more details, please refer to our
Privacy Policy Read more.
Log in to your account and go to Settings > Security > 2FA. Verify your mobile number and enable 2FA. From then on, an OTP will be sent with every login, keeping your account significantly more secure.
Change your password immediately and log out of all devices. Then
Help Centerto send an urgent message. Our security team will investigate promptly and secure your account.
Still have questions? If you can't find the answer to your question in this FAQ, please contact our Help Centerto reach us. Our Bangla-speaking support team is always here for you.